FREE SHIPPING IN ITALY FOR ORDERS OVER 149 € | Terms and conditions

General terms of sales

This document summarizes the terms of sales for the purchase of products at the website

The website belongs to

Market 2 Ruote S.r.l.
Via Circonvallazione Est, 4
31033 Castelfranco Veneto (Tv) Italy
Tel +39-0423-493640; Fax +39-0423-741957;
REA TV 226161; Codice fiscale e Partita iva 03166440267.

When a client performs an order he accepts the General conditions of sales that he finds here. Market 2 Ruote can change the content of the General conditions. Any modification will be effective since the publication on the website.

It is forbidden by vigent law to use false or fantasy names

The cliente has to check his personal data when he performs an order. Market 2 ruote is not responsible of mistakes due to the client.

In order to purchase on this website the client has to be 18 years old or older


These terms may be printed by the customer at any time or saved on permanent medium (floppy, hard disk, CD or other). Market 2 Ruote Srl reserves the right to change the contents. Any changes are valid and effective from the moment of publication on the site and shall be applied to orders sent after such publication.

There are two possible methods of payment: bank transfer or credit card.
Bank transfer
Customers who opt to pay by bank transfer shall instruct their bank to make a credit transfer via swift for the total amount of the order made out to Market 2 Ruote Srl as indicated in the instruction sheet attached to the order. To speed up delivery operations, it is advisable for customers to ask their own bank to send the accounting receipt of the transfer to fax No. +39 0423 741957. It is essential to indicate the order number, the date and the customer account holder in the space for comments on the transfer. Under no circumstances can Market 2 Ruote be held liable for delays or omissions in the event of failure to complete the space indicating the reasons for the transfer or should the information be incorrect.
Credit card - security
Market2ruote allows any on-line purchases to be carried out with maximum security. Upon insertion of credit card details, the customer is automatically linked to safe servers of the banking system. Credit card details are supplied directly to the safe server of the Bank and are not stored in any providers servers. Furthermore, all sensitive data are transmitted on the network in cryptographic form in accordance with SSL (Secure Socket Layer) standards. Market 2 Ruote and any provider cannot therefore be acquainted with credit card details.

For payments by credit card, deliveries shall be commenced within the twelfth working day after receipt by the Credit Institute of available funds. The client will be charged two days before the order delivery. The order delivery will be carried out only if the transaction by credit card has been successfully done. For payments by bank transfer, within the twelfth working day after receipt of the communication of the accomplished credit transfer. Should the confirmations of payment arrive during holidays or when Market 2 Ruote is closed, the aforesaid terms remain unchanged with the addition of five working days from company opening. Should the ordered product not be immediately available, Market 2 Ruote shall advise the customer of the effective times of delivery with freedom of the latter to accept or not.

Receipt of each order shall be confirmed by Market 2 Ruote. by e-mail or fax. Market 2 Ruote can refuse the orders received. Payments of refused orders will be paid back within three days from the receipt. Non-payment of the order does not allow the order to be processed.

Customs duties for importing products into non European Union countries, store or unclaimed goods in customs or warehouse are charged to the consignee and should be paid upon delivery of the goods. Customers are advised to obtain information regarding the tariffs applied by their customs prior to filling in and sending the order.

The client can view the delivery prices according to the area where he comes from. Prices given in Euros are fixed and irrevocable until published otherwise on the site. Any changes shall not be applied to orders already received. All prices are inclusive of freight. Prices are also inclusive of VAT only for EU countries according to the destination country and the fiscal regulations in force. The area the client comes from is considered as destination area. These expenses, charged to the customer, are automatically calculated when the order has been filled in, taking into consideration the destination and the tax regulations in force. For certain countries the shipment expenses are not shown on the order form. In this case, customers should contact the Market 2 Ruote spa customer service department at the address regarding shipment expenses, details of which will be sent via e-mail. .

The carrier assigned to delivering the sold products is SDA. The products are insured against any damage during transit. To this end the customer must carefully check the outside packaging upon receiving the goods. Should the packaging not be perfectly intact, the customer must immediately report it to the carrier, expressly indicating on the delivery note that the goods are accepted with reservation. The insurance is not applicable if the customer has received the goods without checking its packaging and without expressing reservations.

Products on sale are covered under the warranty for manufacturing faults or poor workmanship for one year starting from the date the goods are received. The following are in any case excluded from the guarantee: (i) normal wear of the products; (ii) faults or failures due to forced work, inexpert assembly, misuse, poor preservation or treatment of the product, repairs or alterations to the product and in any case installation, use or maintenance not in compliance with the instructions provided by Market 2 Ruote; (iii)

Any complaint regarding the purchased products should be sent directly to Market 2 Ruote, by means of registered letter and return receipt or other similar means that provides written proof of receipt of the same, within 8 days from discovery of the defect.

Consumer customers, in other words those who purchase for purposes not related to their professional activity, may exercise the right of repudiation as set forth in Italian Legislative Decree No. 185 of 22 May 1999, adopted in implementation of directive 97/7/CE, within 14 days from receiving the product, by means of registered letter with return receipt sent to Market 2 Ruote Srl, Via Circonvallazione Est, 4 Castelfranco Veneto (TV), Italy. The statement of repudiation may also be sent by fax, or e-mail within the same deadline, provided it is followed by confirmation through registered letter with return receipt within the subsequent 48 hours. Upon exercising the right of repudiation, customers have the duty to return at their own expense directly to Market 2 Ruote Srl, Via Circonvallazione Est, 4 Castelfranco Veneto (TV), Italy, the received products complete with all accessories and in their original, intact packaging. The goods shall be returned as quickly as possible and in any case no later than 10 working days from the date of their receipt. Under no circumstances shall packages be collected against cash payment or freight forward and in any case with expenses charged to the consignee. In the event of correct exercising of the right of repudiation, Market 2 Ruote Srl shall return the paid amounts after having received the goods and checked their condition. Shipping costs will not be refunded.

These terms of sale are written out and displayed in Italian and in English. For performance, application and interpretation of the terms of sale, the Italian version only shall be considered valid.

Market 2 Ruote guarantees and reserves for shop customers an exclusive, meticulous Customer Service, which shall answer any enquiry, welcome any suggestions and receive any complaints. Customer Service may be accessed by sending an e-mail to the following address: