FREE SHIPPING IN ITALY FOR ORDERS OVER 149 € | Terms and conditions

Returns -Right of withdrawal

Return methods

  1.      Return with our courier € 12.00 ( only for Italy)
  2.      Return  with a courier you choose  (at your expenses)

As soon as we receive the product you want to change we shall send you the goods.

The cost of shipping is 9.00 euro for shipping in Italy or it applies the shipping cost of your country (see the table in cost of shipping)

If you prefer to be refunded we shall refund what you pay for the goods but not the shipping costs.

 

How to make a return 

1.Go to the "My orders" section of "My account".

2. Click on the order you want to return, select one or more products you want to return and indicate the reason for the return.

3. We will verify your request and once accepted in the returns section of your account you will find the completed form to be printed and inserted in the package together with the product (s)

 

Returns -Right of withdrawal

The client that is not satisfied with the goods can exercise the right of withdrawal following the Italian law on sales on correspondence, as set forth in Italian Law art. 64 and following. DLT 206/2005 within 14 working days from receiving the product, by means of registered letter with return receipt sent to Market 2 Ruote Srl, Via Circonvallazione Est, 4 Castelfranco Veneto (TV), Italy or by e mail.

 

The statement of repudiation may also be sent by fax, or e-mail within the same deadline, provided it is followed by confirmation through registered letter with return receipt within the subsequent 48 hours. Upon exercising the right of repudiation, customers have the duty to return at their own expense directly to Market 2 Ruote Srl, Via Circonvallazione Est, 4 Castelfranco Veneto (TV), Italy, the received products complete with all accessories and in their original, intact packaging.

The goods shall be returned as quickly as possible and in any case no later than 14 working days from the date of their receipt.

Under no circumstances packages shall be collected against cash payment or freight forward and in any case with expenses charged to the consignee. In the event of correct exercising of the right of repudiation, Market 2 Ruote Srl shall return the paid amounts after having received the goods and checked their condition. Shipping expenses will be not refunded.